16 website metrics to track for growth

Whether it’s setting up analytics for a brand new website or diving deep into data to help inform strategic direction, I spend a lot of time configuring and analyzing website…

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15 crucial questions to ask prospects throughout the buyer’s journey, according to HubSpot’s former sales director

If you’re still ignoring buyer journey questions, it’s time to pause and rewind. I say so because sales is now an increasingly consultative profession. Success today is less about “always…

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What is a domain name? See these definitions + examples

Whenever a new business idea pops into my head, the first thing I do is check if the domain name is still available. That little habit has led me to…

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Inside the MEDDIC sales qualification process: My step-by-step approach for B2B reps

There are several different approaches and frameworks used in the sales qualification process. Given the various ways to discover the best lead, I think any approach could be effective, depending…

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Signs it’s time to redesign your website [+ 15 steps to follow]

I never thought I needed a website redesign strategy until I lost search traffic and the revenue it brought. That was in 2022, when I had several websites generating earnings…

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Boost B2B Sales by Focusing on Win Rate First

Yesterday, we looked at the hidden cost of low win rates: lost revenue, higher customer acquisition cost (CAC), wasted sales effort, low morale, damaged reputation, longer time to goals, and missed…

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Why blog? The benefits of blogging for business and marketing

With 5.5 billion people online (and counting), the internet has never been busier — or had more opportunity. But, businesses keep asking if blogging benefits are still worth the effort.…

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Why Win Rates Are Collapsing And How to Fix Yours

Research shows average sales win rates hover around 21%, meaning nearly four out of five opportunities are lost. In enterprise sales, win rates can fall to 5–10%, leaving 90% of the pipeline dead or dying before it…

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Why Your Win Rate is the Only Sales Metric That Matters in 2025

HubSpot’s data suggests that win rates average a weak 21%. If you do the math, you’ll find that 79% of a salesperson’s opportunities are lost — to indecision, competitors, task…

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How to end a sales email: Closing statements & tips from a quota-carrying salesperson

As a B2B salesperson for companies like IBM and Open Text, I’ve had to work hard to earn every meeting, especially in industries where inboxes are overflowing and priorities shift…

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